Effective August 21, 2026

Privacy Policy

This policy explains how Aigawan Visits handles information when you request independent Qasr Al Watan visit-planning guidance, contact us, or use this website.

Information we collect

When you submit a planning request, we may receive your name, email address, optional phone number, country of residence, visit dates, group details, arrival timing, interests, ticket status, transport plan, starting location, and additional questions. If you choose to provide accessibility, mobility, stroller, or rest-break requirements, we use those details only to shape the requested plan.

General phone or email enquiries may include contact details and whatever information you include in your message.

How information is used

• To review and respond to your request.
• To confirm a package, fee, payment steps, and delivery details.
• To prepare and deliver the requested digital plan.
• To answer questions and maintain necessary business records.
• To protect the website and prevent misuse.

How the request form works

The website form prepares an email in your device’s mail application. Your information is sent only when you choose to send that email. No payment is collected by the form, and submitting it does not buy or reserve a palace ticket.

Cookies and local storage

This site does not use advertising or analytics cookies. It stores your cookie-banner choice in your browser’s local storage so the notice does not reappear unnecessarily. You can remove that choice through your browser settings.

Service providers and sharing

We may use email, hosting, and payment service providers where needed to operate the service. They may process information only as required to provide those functions. We do not sell personal information. Information may also be disclosed when reasonably necessary to comply with a lawful request or protect rights and safety.

Retention and security

Request and contact records are kept only as long as reasonably needed to provide the service, maintain necessary records, resolve disputes, and meet applicable obligations. We use reasonable administrative and technical measures, but no email or internet transmission can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete information you provided, subject to records we reasonably need to retain. You can also choose not to provide optional details, though that may limit how precisely a plan can address your needs.

Contact

For a privacy question or request, contact Aigawan Visits at [email protected], call +1 (602) 529-2570, or write to North 32nd Street, Phoenix, Arizona 85018, United States.